Returns & Exchanges

Last updated: July 2026

Manufacturing Defects Only

We only accept returns for manufacturing defects or misprints. This includes incorrect prints, damaged items, or wrong products shipped. If the issue is our fault or Printful's, we fix it.

No Returns for Customer Error

We do not accept returns for wrong sizes, changed minds, or buyer's remorse. Double-check your size and design before ordering. All sales are final unless the item is defective.

Custom & Limited Drops

Custom pieces and limited drops are final sale. No returns or exchanges under any circumstance except manufacturing defects.

How to Report a Defect

Email us within 14 days of delivery with your order number and clear photos of the defect. We will review and replace the item at no cost. No need to return the defective product.

Replacement Timeline

Approved defect replacements are reprinted and shipped within 5–10 business days. You will receive a tracking number when it ships.